Frequently Asked Questions
At Excellent Home Health Care and Consulting, LLC, we simplify your home care decisions. Below are common questions to guide you. Need more help? Call 312-767-5688 or fill out the form below.
Common Frequently Asked Questions
Questions about our senior care services? Check our FAQs
or contact us for more info!
General Questions
What is the difference between Home Care and Home Health Care?
Excellent Home Health Care and Consulting LLC is a referral service that provides non-medical home care. We assist with activities of daily living to include light housekeeping, meal preparation, medication reminders, bathing, grooming, dressing and more. Home health care agencies provide skilled nurses and therapists.
What is the rate for your services and how do I pay?
Our intention is to ensure that every person that has a need to feel comfortable, therefore, payment is made to the customized budget of each client.
Will my private insurance cover the cost of my non-medical home care?
Depending on the private insurance that you carry, it is possible your home care services may be paid by the carrier.
What are the benefits of in-home personal care?
In-home care benefits allow the care recipient to receive quality non-medical supportive care in the safety, comfort and convenience of the home; offers independence, is cost effective and more.
Caregiver-Related Questions
Are your caregivers certified?
We provide a range of senior care services, including personal care, companionship, medication reminders, meal preparation, mobility assistance, and specialized care for conditions like dementia and Alzheimer’s. Our goal is to ensure comfort, safety, and well-being for your loved ones.
Can I choose my caregiver?
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What happens if I want to change my caregiver?
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Costs & Payment
How much do your services cost?
We provide a range of senior care services, including personal care, companionship, medication reminders, meal preparation, mobility assistance, and specialized care for conditions like dementia and Alzheimer’s. Our goal is to ensure comfort, safety, and well-being for your loved ones.
Do you accept insurance or Medicare?
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Are there any hidden fees?
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